Refund policy

Here are our Standard Terms for products and services eligible for a refund:

You acknowledge and agree that where refunds are issued to your Payment Method, One IBC® Grouporation’s issuance of a refund receipt is only confirmation that One IBC® Grouporation’s has submitted your refund to the Payment Method charged at the time of the original sale, and that One IBC® Grouporation has absolutely no control over when the refund will be applied towards your Payment Method's available balance.

You further acknowledge and agree that the payment provider and/or individual issuing bank associated with your Payment Method establish and regulate the time frames for posting your refund, and that such refund posting time frames may range from five (5) business days to a full billing cycle, or longer.

1. OFFSHORE COMPANY FORMATION SERVICES

The Client will receive a full refund of the set-up fee minus courier charges if the following three conditions are met:

• One IBC® Grouporation is not able to incorporate the Company for the Client
• One IBC® Grouporation has received all the necessary documents duly completed by the Client, including a copy of the Client's valid identity document which has been authenticated according to the exact instructions of the Agreement conduct with regard to the exercise of due diligence and any document which One IBC® Grouporation’s has requested from the Client, such as but not limited to utility bills not older than three months, his/her curriculum vitae, a bank reference letter (full documents required for incorporation as bellow)
• The request for the refund after the payment of the incorporation fee by the Client.

NO REFUNDS WILL BE OFFERED, FOR ANY REASON, IF THE CLIENT DECIDES TO CANCEL HIS/HER/ITS APPLICATION AFTER THREE CALENDAR DAYS

2. OTHER SERVICES

For other services, we will refund you if we cannot deliver services to you. In case services and information are delivered from us to you by email, the service cannot be refunded.

3. CONTACT US

If you have any questions, please contact us by email or regular mail at the following address: