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Account Manager

Office Location Office Location: Vietnam

About One IBC®:

  • With more than 120 experts worldwide, One IBC® has built its reputation with 6 offices in Lithuania, USA, Singapore, Hong Kong, Vietnam, Dubai (UAE) and continues to expand its geographical reach.
  • One IBC® provides an integrated set of services including: International company formation, administration, business compliance services , banking and payment solutions.

Scope of work:

  • Maintain relationships while communicating effectively with all key contacts at specific business locations
  • Establish new networks/relationships and strengthen existing relationships with stakeholders
  • Resolve customer issues, emails, and inquiries in a timely and efficient manner
  • Provide opportunities for upselling and cross-selling to the sales team
  • Handle service inquiries and, if necessary, resolve issues related to order processing raised by customers, forwarders, or third parties
  • Develop strategies and collaborate with clients to improve the image of their brand
  • Plan and coordinate with your team to meet sales targets for the week, month, and quarter
  • Complete any reports or other tasks assigned by the diretor
  • Collaborate with other departments to complete given tasks

Job requirements:

  • Bachelor’s degrees in business administration, economics, commerce, and finance
  • 03 - 04 years of experience working for companies that provide corporate services, with in-depth knowledge of the industry and/or related services
  • 1-2 years of management experience in a similar position
  • Time management and planning skills
  • Expertise in problem-solving and analytical skills
  • Ability to achieve specific sales KPI
  • Fluent communication skills in English (written and spoken). Fluent in French, Chinese, or Spanish is a plus
  • Working with foreign customers is a plus
  • Customer service experience is preferred in the fields of Service Business, Finance, Banking/Tax, and Tourism
  • Ability to work autonomously and proactively
  • Ability to persuade, actively listen, effectively communicate, and build business relationships
  • Dynamic, creative, and capable of working under pressure

Salary and bonus:

  • Salary from 18 to 21 million (VND)
  • KPI bonuses

Benefits:

  • 13th-month salary
  • Tet bonus depending on seniority and performance
  • 10% salary bonus on public holidays (April 30, September 2, January 1)
  • Allowances according to labor law (Children's Day, Mid-Autumn Festival, Wedding, Maternity,...)
  • Project-based bonus depending on business situation and revenue (if any)
  • Health & social insurance
  • Professional and technical training during probation
  • Participating in e-commerce projects in many different fields

 

 
 
 
 

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We are always proud of being an experienced Financial and Corporate Services provider in the international market. We provide the best and most competitive value to you as valued customers to transform your goals into a solution with a clear action plan. Our Solution, Your Success.