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Serviced Office - FAQs

1. How long is the contract period for virtual office ?
The minimum contract period can be three months and auto-renew until your further notice. We can offer 6 month and 12 months contract and monthly fee is lower than 3 months contract!.
2. What do I Get with Your Mail/Business Address Package ?

Using our address as your official business address has several advantages.

First it's the address your customers find when they Google your business and see on your business cards. We will handle all your mail services including receipt of mail and courier packages as well as be a drop off location between you and your clients.

More importantly it keeps your personal information confidential from your customers and suppliers as they no longer have access to your home location.

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3. What is the Virtual Office?

The Virtual Office allows your company to have a local address and to receive mail there, which, in some cases, can lend more credibility to your company.

4. What is difference Virtual Office address and Registration Address Services?

Registration Address only receive mailing from local government authority related to your registration, annual return and tax return (if any for some jurisdiction).

5. Does an OneIBC Hong Kong virtual office include a solution for meeting with clients or associates ?

In addition to your virtual office business address and message handling, you will have access to the OneIBC Hong Kong meeting room network on a pay-per-use basis.

This service is great for those times when you need to conduct business face to face.

Your virtual office membership gives you priority access to meeting rooms in any of our prestigious business center locations in major business markets.

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6. Will an One IBC® Group virtual office work for my business?

When you want to present a downtown business address to your clients and benefit from the cost savings of a home office, a virtual office is right for you.

You benefit from a world-class business address with a One IBC® Hong Kong virtual office. And with virtual office call forwarding, you will never miss a call, whether you are in your home office or on the road.

Our virtual office operators handle your incoming calls in the name of your business and your calls are seamlessly transferred to your preferred number by our virtual office telecom system.

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7. How does virtual office mail forwarding work ?
Virtual office mail forwarding services will forward postal mail received at your virtual office business address to your preferred location, fax it worldwide or hold it for you to collect.
8. Why Should I Hire a Receptionist ?

Sometimes you are not able to answer your phone – you are in a meeting, working to meet a deadline or on vacation – and the caller doesn't want to leave a voicemail. Missed calls can be a missed opportunity.

Our receptionists will ensure you never miss another call.

We can also serve as backup for an existing receptionist by having phones forwarded to us to cover for breaks, lunch, vacation or sickness. Receptionist including in our services fee!

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9. Can I use The Virtual Office Address/location on my business cards ?

Yes; for each location where you are a virtual office client, you can use Office Centre’s address on your business cards as well as on your website and all marketing collaterals.

Read more: How much does a serviced office cost?

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