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Please note that One IBC® Group or its relevant One IBC® Group entity is the controller of your personal data and is subject to applicable data protection laws and regulations, which may include, but not be limited to, the EU General Data Protection Regulation 2016/679 and the Personal Data Privacy Ordinance (Chapter 486 of the laws of Hong Kong) (collectively, the “Applicable Data Protection Laws”).
We appoint Our Privacy and Data Compliance Department - in charge of personal data protection for customers at One IBC® Group. The contact details are:
Telephone: +852 5804 3919
In accordance with the Applicable Data Protection Laws, you possess the right(s) listed below:
Please be aware that the aforementioned rights are subject to certain conditions, and there might be instances where we can lawfully decline requests based on exceptions.
For more information regarding your rights, we recommend consulting the relevant data protection governmental body or regulatory authority in your location.
If you have any inquiries about how we handle your personal data or wish to exercise any of the aforementioned rights, please feel free to contact us using any of the provided contact details.
If you are dissatisfied with our handling of your personal data, you have the option to lodge a complaint directly with us through the provided contact details and/or with the appropriate data protection governmental body or regulatory authority in your location.
We may collect your personal information in a number of following ways:
We may collect the following categories of personal data about you:
We may collect the personal information of third parties when you add the names of shareholders or beneﬁciaries on our order forms. Collection of third-party personally identiﬁable information may be necessary to process and register your order for certain products or services. We will not use this information for any other commercial purpose. These third parties may contact us at [email protected] to request that we remove this information from our database.
We may process your personal data when it is essential for fulfilling a contract in which you are involved or in order to take steps at your request prior to entering into a contract.
We may use your personal data for the following, to:
We may also process your personal data because it is necessary for our legitimate interests, or sometimes where it is necessary for the legitimate interests of another person.
We may use your personal data to:
We may also process your personal data to fulfill our responsibilities in accordance with applicable legal requirements.
We may use your personal data for the following, to:
We may send you marketing communications regarding services similar or related to those we provide, along with other information like alerts, newsletters, and invitations to events or functions that we believe may be of interest to you.
We may use various channels to communicate this information, such as post, telephone, email, SMS, or other digital platforms.
If you wish to stop receiving marketing communications from us at any time, you can simply click the "unsubscribe" button in the relevant email communication, or you can get in touch with us using any of the contact details mentioned above.
We may provide your personal information to companies that provide services to help us with our business activities (such as processing your order/ payment, registering your business or offering customer service). These companies are authorised to use your personal information only as necessary to provide these services.
Some of our pages utilise "framing techniques" to serve content to and from our service providers (such as a payment processor) while preserving the look and feel of this site. Please be aware that you are providing your personal information to these third parties and not to www.oneibc.com.
We may also reveal your personal information in the following circumstances:
We are committed to providing the highest level of security and privacy. All online actions, including processing credit-card payments, are carried out securely using technology, supported by your browser, which encrypts all information that is sent to us.
We use the best commercially available encryption on the internet. We take every precaution to protect your personal information from loss, misuse, unauthorized access, release, alteration or destruction, and keep personal information only for the purpose you have provided it for.
To protect your valuable personal information, all data stored in One IBC®/One IBC® CPA's databases, either online or offline, will be protected in accordance with the EU's GDPR (General Data Protection Regulation Link to European Union law), which comes into full effect on May 25th, 2018.
One IBC® does not collect and process data except when voluntarily provided by you. We pledge to strictly follow international security and privacy protection standards.
We only send you the most relevant information in the Corporate Services, Taxation and Auditing industries, hand-picked by our dedicated team of professionals, who are individuals that value the privacy of personal information just like you.
The security of your personal information is important to us. When you enter sensitive information (such as credit-card, bank-account or proprietary-business information) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on this site, you can contact us at [email protected].
We use both session ID cookies and persistent cookies to track users’ behaviour and to save the information you put in our forms. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following the directions provided in your internet browser's "help" directory. If you reject cookies, you may still use this site, but your ability to use some areas of this site will be limited.
We employ a software technology called clear gifs (aka web beacons) to help us better manage content on this site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the full stop at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes your internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyse trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
Please note this does not opt you out of being served with advertising. You will continue to receive generic ads.
We may move, retain, or handle your personal information in locations that are outside the jurisdiction in which you are currently based.
In cases where the countries where your personal information is being transferred do not provide a level of protection equivalent to the laws of your jurisdiction, we will take necessary and reasonable measures to ensure appropriate safeguards and security are in place.
If we transfer your personal information from your jurisdiction, we will do so in accordance with all relevant data protection laws and regulations.
If you would like to learn more about how we transfer your personal data outside your jurisdiction or about specific countries involved in the process, please feel free to contact us using any of the contact details provided above.
We will keep your personal data for as long as it is necessary for the purpose for which it was collected, taking into account applicable laws and regulations. Specifically:
If we have collected your personal data to comply with anti-money laundering and counter-terrorist financing legislation, such as for identification, screening, and reporting, we will typically retain this data for five (5) years after the termination of our relationship. However, if another law requires us to retain this information or for the purposes of court proceedings, we will do so accordingly.
For most cases, we will retain your personal data for a period of five (5) years after the termination of our contractual or other relationship with you to address any potential claims arising from the services we provided to you.
We may display personal testimonials of satisfied customers, in addition to other endorsements, on this site. These testimonials are pulled from a third-party service provider, which may ask for your personal information, including your name and email address. Though we do not post the personally identifiable information to this site, if you wish to update or delete your testimonial, please contact the data controller.
If you have any questions, please contact us by email or regular mail at the following address:
One IBC® Group