How to file a complaint against a business in South Carolina?

To submit a complaint against a South Carolina business, first attempt to resolve it directly with the business. If that does not work out, you can submit through one of the following agencies:

  • SC Department of Consumer Affairs (SCDCA) – Resolves the vast majority of consumer-related grievances. You may submit at consumer.sc.gov.
  • SC Department of Labor, Licensing and Regulation (SCLLR) – For grievances related to licensed professionals, such as contractors or healthcare providers.
  • Better Business Bureau (BBB) – In disputes and grievances for poor customer care and unethical practices.
  • South Carolina Attorney General's Office – If your case involves possible legal offences.

Prepare all necessary paperwork, such as receipts, contracts, or written communication, and lodge your complaint via the appropriate portal. If it is for licensed services, then state the issue clearly.

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